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Shingo Workshops for Operational Excellence



Licensed Shingo Institute Affiliate - Culture

Shingo Workshops for Operational Excellence

Learn more about how the Shingo Model can drive your culture toward enterprise excellence by attending the Shingo Workshop Series, which includes five workshops. The first workshop in the series, DISCOVER EXCELLENCE, is a prerequisite and provides the foundational understanding of the Shingo Model and the 10 Shingo Guiding Principles. The following three workshops — CULTURAL ENABLERS, CONTINUOUS IMPROVEMENT, and ENTERPRISE ALIGNMENT & RESULTS — can be taken in any order. These workshops take participants deeper into the Shingo Model and provide a more profound understanding of the ideal behaviors necessary to achieve ideal results within an organization. BUILD EXCELLENCE is the capstone workshop that takes all the detailed learnings from the previous Shingo workshops and teaches participants how to build systems that drive behavior which will consistently deliver desired results.


Click the buttons below to learn more about each workshop.

Discover Excellence

Systems Design

Cultural Enablers

Continuous Improvement

Enterprise Alignment & results

Build Excellence

Discover Excellence - $1,495/seat

This foundational, two-day workshop introduces the Shingo Model, the Shingo Guiding Principles, and the Three Insights to Enterprise Excellence™. With active discussions and on-site learning at a host organization, this program is a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you discover how to release the latent potential in an organization to achieve enterprise excellence. It provides the basic understanding needed in all Shingo workshops; therefore, it is a prerequisite to all the other workshops and concludes with the BUILD EXCELLENCE workshop.

Systems Design - $1,595/seat

This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER workshop and focuses on the Systems and Tools diamonds in the Shingo Model. It begins by explaining that all work in an organization is the outcome of a system. Systems must be designed to create a specific end objective; otherwise, they evolve on their own. Systems drive the behavior of people, and variation in behavior leads to variation in results. Organizational excellence requires well-designed systems to drive ideal behaviors that are required to produce sustainable results.

Cultural Enablers - $1,595/seat

This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained at the DISCOVER EXCELLENCE workshop.

It takes you deeper into the Shingo Model™ by focusing on the principles identified in the Cultural Enablers dimension:

o  Respect Every Individual
o  Lead with Humility

Cultural Enablers' principles make it possible for people in an organization to engage in the transformation journey, progress in their understanding, and ultimately build a culture of enterprise excellence. Enterprise excellence cannot be achieved through top-down directives or piecemeal implementation of tools. It requires a widespread organizational commitment. The CULTURAL ENABLERS workshop will help you define ideal behaviors and the systems that drive them using behavioral benchmarks.

Mr. Shingo and Ronald Caldwell

Continuous Improvement - $2,295/seat

In order for continuous improvement to be sustainable—not just happen in fits and starts—it must be made part of the culture of the organization; a matter, of course, every day for every team member. To make your organization’s culture truly one of continuous improvement, you need a deeper understanding of which ideal behaviors to cultivate within your workforce.

This three-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained at the DISCOVER EXCELLENCE workshop. It begins by teaching you how to clearly define value through the eyes of your customers. It continues the discussion about ideal behaviors, fundamental purpose and behavioral benchmarks as they relate to the principles of Continuous Improvement, and takes you deeper into the Shingo Model™ by focusing on the principles identified in the Continuous Improvement dimension:

o  Seek Perfection
o  Embrace Scientific Thinking
o  Focus on Process
o  Assure Quality at the Source
o  Flow & Pull Value

The CONTINUOUS IMPROVEMENT workshop deepens your understanding of the relationship between behaviors, systems, and principles and how they drive results.

Enterprise Alignment - $1,595/seat

This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained at the DISCOVER EXCELLENCE workshop. It takes you deeper into the Shingo Model™ by focusing on the principles identified in the Enterprise Alignment dimension and the Results dimension:

o  Think Systemically
o  Create Constancy of Purpose
o  Create Value for the Customer

To succeed, organizations must develop management systems that align work and behaviors with principles and direction in ways that are simple, comprehensive, actionable, and standardized. Organizations must get results, and creating value for customers is ultimately accomplished through the effective alignment of every value stream in an organization. The ENTERPRISE ALIGNMENT & RESULTS workshop continues the discussion around defining ideal behaviors and the systems that drive them, understanding fundamental beliefs, and using behavioral benchmarks.

Build Excellence - $1,595/seat

This two-day capstone workshop integrates classroom and on-site experiences at a host facility to solidify the knowledge and experience gained from the previous four Shingo workshops. The BUILD EXCELLENCE workshop demonstrates the integrated execution of systems that drive behavior toward the ideal as informed by the principles in the Shingo Model™. The workshop helps to develop a structured approach to execute a cultural transformation. It builds upon a foundation of principles, using tools that already exist within many organizations. It teaches you how to build systems that drive behavior which will consistently deliver desired results.

Doctor Shingeo Shingo

Dr. Shigeo Shingo

Dr. Shingo, born in Saga City, Japan, was a Japanese industrial engineer who was considered as the world's leading expert on manufacturing practices and the Toyota Production System. Few individuals have contributed as much to the development of the ideas called TQM, JIT, and Lean as did Shigeo Shingo. Over the course of his life, Dr. Shingo wrote and published 17 books, eight of which were translated from Japanese into English. Many years before they became popular in the Western world, Dr. Shingo wrote about the ideas of ensuring quality at the source, flowing value to customers, working with zero inventories, rapidly setting up machines through the system of "single-minutes exchange of die"(SMED)*, and going to the actual workplace to grasp the true situation there ("going to gemba"). He worked extensively with Toyota executives, especially Mr. Taiichi Ohno, who helped him to apply his understanding of these concepts in the real world.

The Shingo Model booklet is free to download
and will teach you the basic concepts.

The Shingo Model

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